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At IKON Organic, we strive to provide the best shopping experience for our customers. However, we understand that sometimes you may need to cancel an order. Please read our cancellation policy carefully to ensure a smooth process.

Order Cancellation Window

Customers can cancel their order within 12 hours of placing it.

Once the order has been processed or shipped, cancellations are not allowed.

How to Cancel an Order

Visit the "My Orders" section on our website and select the order you wish to cancel.

Alternatively, you can contact our customer support via WhatsApp, email or phone for assistance.

Refund Policy for Cancelled Orders

If the order is cancelled within the allowed window, a full refund will be processed within 4-5 business days to the original payment method.

If the cancellation request is made after shipping, the refund will be initiated only after the order is returned and received in its original condition.

Cancellation for COD (Cash on Delivery) Orders

COD orders can only be cancelled before they are shipped.

If a customer refuses delivery, they may not be eligible for future COD orders.

Cancellation Due to Unforeseen Reasons

IKON Organic reserves the right to cancel an order under the following conditions:

  • Out-of-stock products
  • Pricing errors
  • Payment issues
  • Suspected fraudulent transactions
  • Contact Us

    If you have any questions on how to return your item to us, contact us on asamitsworld7@gmail.com or reach us at +91-6389505551

    Email: digitalmarketing@ikonorganic.com

    Phone: +91 5224573548

    Thank you for choosing IKON Organic! We appreciate your support and look forward to serving you again.

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